Support
Need help with Deck Pointer? Follow the setup guides below or email us about a problem, a question, or a feature you'd like to see.
Contact us
Email us at the address below. You can also copy it into your email app.
hello@deckpointer.comMINISTRY OF GOOD VIBES LLC30 N GOULD ST STE R
SHERIDAN, WY 82801
USA
Setup and troubleshooting
- Connect an iPhone to Steam Deck
- Connect an Android phone to Steam Deck
- Bluetooth connects, then disconnects
Report a problem from the app
Open Settings and choose Report a problem. Pick what went wrong, add a note if you want, then send the report. To email us with your app and phone details filled in, open Info for support in Settings and choose Email us.
What to include in an email
- The app version and your phone or tablet model and system version.
- The device you're connecting to; for a Steam Deck, include the LCD/OLED model and SteamOS version.
- What you expected, what happened, and any error message. A screenshot or your support code from Settings helps.
Please don't send passwords, pairing codes, or other private information.